Refund Policy

At Jo’s Xtreme Clean, we aim to provide top-quality cleaning services. If you are not satisfied with your clean, please contact us within 24 hours of the service, and we will do our best to make it right.

​

Refunds

• If the cleaning service is not completed as agreed, or if significant issues are found, we will either:

• Provide a partial or full refund at our discretion.

• Offer a re-clean at no extra cost

 

Refunds will only be processed once the issue has been assessed.

​

Non-Refundable Situations

• If the service was completed as agreed and the client simply changes their mind.

• Minor issues that are easily corrected on request.

 

How to Request a Refund
Please get in touch with us by calling or texting 0449 072 902. Include your booking details and a description of the issue.